Closing Date: 15 November 2025
ROLE SUMMARY
The Day Hospital Manager’s overall responsibility is to manage and control the operational environment of a day hospital. Furthermore, the Hospital Manager is responsible for the end-to-end operational execution within the area of responsibility and will assume the overall leadership and delivery of operational performance. The incumbent will be responsible for planning, directing, coordinating, evaluating, and reviewing all activities necessary to the hospital’s management.
The incumbent will be responsible for liaising with various stakeholders to ensure business growth, sustainability, and continuous improvement of business processes to increase market share and business competitiveness. The incumbent will be required to promote Advanced Health strategic priorities and initiatives.
KEY OUTPUTS
Effective Financial Management
•Participate in business planning and budgeting processes and manage nursing costs according to budget.
•Ensure compliance with the finance month-end process.
•Monthly variance reporting to finance.
•Ensure follow-up on exceptional variances for correctness.
•Manage stock utilization and drive product management processes within the unit, together with relevant stakeholders.
•Taking initiative in proactive approach and communication
•Engagements with key stakeholders (doctors) to optimize theatres
Strategic Direction
•Demonstrate leadership by conveying a strong sense of commitment to the company’s values.
•Provide strategic direction and implement key performance areas for the business unit.
•Identify areas for change and new business opportunities for the business unit as potential growth areas.
•Identify areas to improve operational efficiencies to ensure sustainability.
Clinical Outcomes
•Ensure the hospital provides safe, cost-effective, and quality patient care in line with Clinical Governance strategy and evidence-based practice.
•Provide emergency care to patients in a crisis – Clinical staff must be ACLS / BLS trained.
•Identify quality improvement opportunities and ensure appropriate strategy and quality improvement initiatives are developed and measured.
•Prepare monthly reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
•Manage change in integrated healthcare delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
•Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance with access, safety, and sanitation regulations.
•Maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
•Evaluate the patient’s journey through patient experience and stakeholder input.
•Evaluate nursing quality indicators and clinical outcomes
•Drive implementation of group quality initiatives.
•Timeous resolution of client complaints.
•Monitor Occupational Health and Safety (OH&S), Department of Health, Office of Health Standards, etc., applicable to Healthcare.
•Report all accidents/incidents to the General Manager and the Group Nursing and Quality Manager in line with QIMS (Quality Improvement Management System).
•Ensure compliance with all Advanced Health Standard Operating Procedures.
Effective Leadership and People Management
•Demonstrate visible leadership in respect, operating model, Nursing strategy, and image of the profession, and actively sponsor employee engagement initiatives and projects to ensure continued and improved productivity.
•Drive and manage all people-related processes.
•Mentor and coach employees.
Operational Delivery
•Maintaining and improving standards in the Hospital.
•Initiate and implement operational activities of the business unit aimed at managing risks, delivering the best patient experience, best outcomes, and cost-effectiveness, whilst ensuring that employees remain engaged.
•Ensure the best and safest patient care.
•Ensure the hospital is providing safe, cost-effective, quality patient care in line with Clinical Governance strategy and evidence-based practice.
•Manage overhead expenses according to budget.
•Control and manage variable staff costs.
•Equipment and instrumentation management and control.
•Co-ordinate/facilitate IPC and OH&S standards in the Hospital.
Self-Management and Development
•Ongoing customer Satisfaction according to set standards.
•Manage the operational staff in all their duties continuously to achieve and maintain optimum measurable as set.
Build Stakeholder Relationships
•Work effectively and cooperatively with others to establish and maintain good, mutually beneficial working relationships.
•Display a professional attitude when responding to potential business partner’s requirements.
•Maintain customer intimacy by building relationships with doctors and external providers to build patient loyalty.
•Be a brand ambassador and represent the Region by attending networking and industry events.
•Ensure broad communication to members of the community, local interest groups, industrial associations and the media to promote the business unit and the services provided.
•Maintain active participation and membership in networking with organizations.
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Employee Management
•Applying all aspects related to Human Resources, including performance management and disciplinary procedures.
•Ensure relevant Orientation and training for all new staff members.
•Manage and monitor time and attendance for all staff and deal with absenteeism and habitual late coming.
•Timeous and accurate submission of all HR-related documentation.
•Ensure a structured working environment for staff.
•Arrange a monthly meeting for all relevant staff to discuss issues and give feedback.
•Arrange daily handover meetings for hospital staff.
•Identify training needs of staff and arrange appropriate training if needed.
•Scheduling and time management of all staff.
Transformation and People Management
•Create and maintain a positive environment where the differences of others are recognized, understood, and valued so that all can reach their full potential and maximize their contributions.
•Ensure achievement of transformation goals as set out in the BBEE scorecard.
•Provide timely guidance and feedback to direct reports to help strengthen skill areas and leverage potential.
•Provide training and development opportunities for the respective teams aligned to the team’s core function.
•Establish the business unit to be an employer of choice to attract and retain the best talent to achieve group objectives.
•Manage the performance and delivery of all direct reports.
•Recognise and reward performance appropriately.
SKILLS PROFILE
•Relevant registration at SANC as a Registered Nurse
•An Appropriate three-year tertiary qualification.
•A post-basic qualification in Operating Room Nursing Science will be advantageous.
•A Nursing administration and or management qualification will be an advantage.
•At least 5 years of experience in a Senior Managerial position, preferably in a hospital environment and /or service-related environment.
•Demonstrated ability to build senior strategic partnerships.
•Experience in administration, financial, operations and human resources management (including communication and training) is recommended.
•Computer Literacy.
•Must be proficient in the Microsoft Office Suite.
•Knowledge of applications such as Slack and Trello would be advantageous.
APPLICATION PROCESS
Internal applications should be discussed with their direct line manager. Reference checks with direct line managers within the Advanced Health Group will be conducted for internal applicants.
For internal and external applications, various recruitment checks might be conducted. Including but not limited to Assessment tests, credit and security checks, qualification verification etc. Through applying for the position, the applicant consents to being subject to background checks and assessments.
If you are interested in this position, send your CV to careers@advancedhealth.co.za